Website privacy.

Who is responsible?

TAPPSIDE LTD, company number 17435938, registered in England and Wales, is responsible for this company website and enquiries sent to us. Our registered office address is listed on the Company information page.

For privacy questions or requests, email privacy@tappside.co.uk.

Browsing this website

This is an information website. It has no account registration, payment form, advertising pixels or optional analytics added by TappSide. Fonts and illustrations are served with the website rather than loaded from third-party font or image services. Our pages do not set their own cookies or use browser storage.

Our hosting and security providers may process technical request information, such as your IP address, browser information, requested page, time and security events, to deliver and protect the website. This website is hosted using OpenAI Sites and Cloudflare infrastructure. Any essential hosting or access controls provided by those services are separate from optional analytics.

We use technical information for our legitimate interests in making the website available, diagnosing faults and protecting it from misuse. This site does not use personal information for automated decisions with legal or similarly significant effects.

If you email us

The contact links open your email application. Nothing is submitted to us simply by clicking a mail link. If you send an email, we receive the information you choose to include, such as your name, email address and message.

We use that information to answer your enquiry and provide support, relying on our legitimate interests in responding to correspondence, or to take steps at your request before a contract or provide support under an existing contract where applicable. Our company mail is hosted with Migadu. Please do not send passwords, card information or unnecessary personal information about players or children.

Providers, retention and overseas processing

Hosting, security and email providers handle information needed to operate their services. Providers may process information outside the UK. You can contact us for details of the arrangements applicable to your information.

We keep correspondence only as long as needed to handle your enquiry, follow-up work, relevant legal obligations or a dispute. Necessary technical records are retained according to the hosting and security service’s operational requirements. We do not promise immediate removal from provider backups or logs. For details about a particular record or a deletion request, contact our privacy address.

Your choices and rights

You can ask us to access, correct or delete your information, restrict its use or provide a portable copy where the right applies. You can also object to processing based on legitimate interests. Contact privacy@tappside.co.uk; we may need to verify your identity and some rights are subject to exceptions.

You can complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint. Contacting us first can help us address your concern, but it is not a condition of your right to complain.

Using the TappSide app

Team accounts, player and guardian information, payments, photographs and participation records are covered by the app notices below. The app currently opens on our pre-prod domain. Following a link takes you to that separate service and its applicable policies.